Shipping and Return Policy

Shipping

Orders are generally shipped in 48 hours after your order is processed and they normally take an additional 3 - 5 business days to arrive. Oversized shipping may take longer. 

Due to the fact that most Dyer parts are made by hand to order, there may be extended shipping times on parts orders. Please contact us directly to check availibility. 

Orders are processed Monday - Friday (Summer) and Tuesday - Friday (Winter) during normal business hours.

International orders shipping may need to be requoted as the shipping estimator has trouble calculating some shipments. 

Returns

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.

You may return merchandise within 30 days of the original purchase date for a full refund minus shipping charges. Returned items must be unused, in new condition in the original packaging with tags still attached. Please contact the Dinghy Shop for return authorization prior to the return. Items returned after 30 days will be refunded as a store credit, less a 15% restocking fee. 

Sailboats, kayaks, stand up paddleboards, paddles, numbered sails, cut to order line, special order roof rack components, and custom rigging are not returnable. Clearnace items may only be returned for store credit less shipping.